Frequently Asked Questions
If there is less than one carton of a given product in stock, it is set to sell one pack per order.
Yes, it is possible to arrange an individual discount according to the price of the order, but the current situation on the pyrotechnics market is very complicated. Suppliers are sold out and cannot keep replenishing their warehouses. If you make orders under 200€ we do not currently offer a discount.
No, we don't offer anything like that. We will not even respond to questions of this type.
Yes If you have any special requests, please email us and we will try to inquire with our suppliers.
Customs checks are conducted randomly, and not all packages are automatically inspected. All of our products have CE certification and meet safety requirements within the EU. However, the rules for purchasing and using different categories of fireworks may vary from country to country. If your package undergoes a customs check, you may be asked to provide proof of purchase authorization or the necessary licenses. Once these documents are provided, your goods will be released.
It is important to verify in advance whether the specific category of fireworks you are ordering requires special permission or a license in your country. In case of non-compliance, we cannot take responsibility for confiscated goods or refunds.
Please make sure to check your local regulations regarding the purchase and use of fireworks to avoid any complications.
"Only1" is a label we use for special products in our range. When you see this label, it means that you can only purchase one piece of this product per order. We use this label when our stock level for a certain product has reduced to a minimum quantity or if the product is no longer being produced and we can therefore not guarantee further replenishment of stocks. In this way, we try to allow as many customers as possible to purchase these popular and limited products. Thank you for understanding.
These are the categories into which pyrotechnics are classified. All classes are
Category F1 fireworks for children, for sale from 15 years of age
Category F2 fireworks for sale from 18 years of age
Category F3 fireworks for sale from 21 years of age or with professional competence
Category T1 theatrical pyrotechnics for sale from 18 years of age
Category P1 other pyrotechnics for sale from 18 years of age
For categories F4, T2 and P2, these are professional pyrotechnics which are sold to persons with professional competence.
Here, I would like to remind you that there is no public European register where you can check whether or not a person has a professional competence, whether or not a licence is valid, what the professional competence certificate looks like in a particular EU country, etc.
The fact that pyrotechnics are classified as F4 means that they either exceed the pyrotechnic mass limit for F3 or exceed the noise limits set for F3.
To purchase F4, T2 and P2 products, you must hold a special license of professional competence. These are professional fireworks not intended for the general public.
Fill out the registration at this address. https://inmart.cz/en/registration/
No. The shipment can only be sent to your private address.
You will receive the first email confirming receipt of your order.
A second email will be sent to you confirming receipt of payment.
You will receive a third email confirming the shipment (the shipment is ready to be picked up by the carrier).
You will receive a fourth email with a tracking number.
We choose the carrier according to the weight of the shipment and the actual load.
We do not ship to the Czech Republic and we do not make exceptions.
We do not ship to Slovakia.
No, we do not ship to the countries listed.
Yes, after completing the registration on the page https://inmart.cz/en/registration/ your registration is being verified and approved. We may make an exception if a valid license is provided.
We do not ship products of lower categories (F1, F2, F3, P1 and T1) without a valid license.
Yes, the minimum order value is 100€ including shipping.
The postage is divided into 4 zones
Zone 1 (20€): Hungary, Germany, Poland, Austria
Zone 2 (€30): Bulgaria, Croatia, Estonia, France, Italy, Slovenia
Zone 3 (40€): Portugal, Romania, Spain
Zone 4 (45€): Finland, Luxembourg, Greece
Find out the rules for buying fireworks in your country. The European Union sets the general rules, individual countries adjust the rules. Cities then adjust their rules for the use of fireworks in city ordinances.
In some countries, purchasing is prohibited, in other countries use is prohibited, or use is limited to certain occasions (e.g., New Year's Eve, etc.). Fireworks are divided into categories and each category has its own rules.
When you ask and we have answered you, at the first problem you'll say "BUT THEY SAID". What is allowed in one state may not be allowed in another!
Therefore, find out what rules apply to you before you order.
Remember "Pyro Is Not A Crime".